They were GREAT! They were on time (and) work done as promised. Workers were courteous.”
–Suzanne M., Middletown, CT
Installed a Mitsubishi ductless heat pump/AC unit and attic air handler with ducted system.
We researched several companies as we were deciding about getting air conditioning for our raised ranch home. TMS did the best in educating us on the Mitsubishi products and was very knowledgable on the latest products. (They) spent time with us after work and stayed until our questions were answered.
TMS was even kind and patient with our young kids. When we had additional questions, they returned and was very professional and personable. (They) did not use pressure sales tactics but rather made suggestions and offered options of different methods and equipment that would be appropriate for our home layout.
The workers were on time and even went back to the shop to substitute the duct vent they had with a different kind we wanted. They were professional and worked hard.”
–Laura K., Cheshire, CT
TMS has been outstanding and I have been (a customer) for over a year.
Initially, when I had a furnace problem, I found TMS on Angie’s List. They responded quickly and the technicians were knowledgable and professional. I recently signed up for the yearly (maintenance) plan. I wouldn’t use anyone else.
–Thomas T., Hamden, CT
“We had a Mitsubishi split air conditioning system installed. The installers were very professional, friendly, and neat. They explained the steps to the job very patiently and finished the job on time as scheduled.
We love the system- it is extremely quiet and this option provides a two zone air conditioning for our two story Colonial home. We will definitely use this company in the future to expand the system to a third zone.
We are also looking forward to trying out the heating option on the system for a possible savings on fuel in the winter.
Barbara D., New Fairfield, CT
“The whole process went very smoothly. I had received other estimates, but was unable to get a commitment of installation dates. It was during the warm season and most (HVAC contractors) were busy. The representative from (TMS) came to our house the same day we called, gave us a competitive estimate and scheduled the installation two days later. The installers were very professional and friendly. I would highly recommend this company.”
Angel, F., Waterbury, CT
“Total Mechanical Systems installed an ductless mini split air conditioner in my main living area with an air handler in the attic and ceiling vents for my three bedrooms. We were waiting on other companies and they never called to arrange an estimate. When Mark from TMS arrived, I felt comfortable with him and his company and decided to wait no further.
“The installation took two days. The workers were diligent and answered all of the questions I had. The system works great! I would not hesitate to recommend Total Mechanical Systems to my family or friends.”
–Jo Anne H., Broad Brook, CT
“TMS consulted and installed a heating and cooling unit in my master bedroom addition. The experience was excellent throughout the purchase life cycle, from coming to determination on what the best product for my addition based on evaluating factors such as comfort, price, noise, and energy efficiency. Ultimately, I went with a mini split ductless system that my wife and I love.
“I found TMS to be one of the only companies in the area that are ahead of the curve with technology solutions such as ductless system.”
–John R., Farmington, CT